Faster Messenger Service, Inc.' "Hold For Pick-Up" service is available upon request. When a recipient wishes to pick up a package, rather than have it delivered, the sender must specify "Hold For Pick-Up" in the Special Instructions section of online order entry system or when placing an order over the phone. The sender must also enter Faster Messenger Service, Inc.' address as the "destination". If you choose to list the phone number of the recipient, reasonable efforts will be made to contact the recipient (by phone) after the package/shipment arrives at our facility.

Packages/Shipments will be available for pick-up from 9:00 AM to 5:00 PM (EST), Monday through Friday. Packages/Shipments designated as "Hold For Pick-Up" are not available for pick-up on Saturday, Sunday or holidays. NOTE: Freight shipments may be held at Faster Messenger Service, Inc. and picked up by the recipient.

If a Faster Messenger Service, Inc.' "Hold For Pick-Up" package/shipment is not picked up, we will attempt to contact the recipient. After three (3) attempts to notify the recipient/shipper - or five (5) days after the initial notification - the package/shipment will be considered "undeliverable". (See Undeliverable Packages for more details.)